Return and Refund Policy

Return and Refund Policy

15 Days Return/Exchange

If you are not satisfied with the items you received, we gladly accept the return & exchange within 15 days of receipt, please make sure items are in the same condition that you received it. Note that overdue requests may not be accepted.

 

Am I allowed to return or exchange the order?

You can return or exchange within 15 days of receipt. Your item must be unused and in the same condition that you received it

 

Eligibility for Refunds and Exchanges

You have 15 days to decide if an item is right for you, if not, you can certainly come to us within 15 days of receipt.

Your item must be unused and in the same condition that you received it

The item must be in the original packaging.

To complete your return, we require a proof of purchase.

You are responsible for the shipping costs to ship back your items to our warehouse.

Once your return is received in the warehouse, please allow us up to 7 business working days for your account to be credited.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@mychoicemart.com

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary

Mychoicemart  is not responsible for lost  packages due to wrong address. If you leave the wrong address, please contact us immediately to change the address before we ship your order. If not, Mychoicemart  is not responsible for wrong address offered by customer.

 

Thank you for shopping at Mychoicemart.com